FP10 PET AIR PURIFIER | Free Pet Weighing Scale Attachment
Tap a promo code to copy it, then apply it at checkout.
For new users who have signed up and subscribed to our newsletter but have not made a purchase.
Valid till 31 Oct 2026.
Valid till 31 Oct 2026.
Valid till 31 Oct 2026.
Minimum purchase of $600 on eligible Samsung, Whirlpool or LG products.
Minimum purchase of $200 on a Novita product.
No promo code required.
We try our best to provide accurate product information from the manufacturer's or agent's website. However, the information on this page may change without notice, and it may not be accurate if there are specification changes. We recommend checking the manufacturer's site for the latest specs and information.
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In case we are unable to fulfill your order, we will get in touch with you to provide an alternative option or arrange a full refund.
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If your product is eligible for warranty, you can find its registration link here.
Frequently Asked Questions (FAQ)
Why is the hair pickup performance poor?
Hello, thank you for your purchase. Please ensure the filter packaging is removed. This air purifier effectively captures airborne hair, dust, and allergens to protect your health. For better results, place it where your pet stays often, turn on Pet Mode for enhanced airflow, and run it continuously to remove floating hair.
Why are the PM2.5/TVOC readings inaccurate?
The sensor readings may vary by ±10%. As a precision instrument, it can fluctuate due to environmental factors but will stabilize over time. Please avoid exposing the unit to moisture, as water contact may reduce sensor sensitivity.
Why is the product so noisy?
The purifier generates normal airflow noise during operation. Its sound level is maintained between 32-62 dB(A), reflecting efficient performance. If you prefer quieter operation, you may adjust the fan speed in Custom Mode to a comfortable level.
How do I install the top unit of the machine?
Removal method:
Press the handhold under the arrow and lift upward with both hands.
Installation method:
1. Align the top unit with the direction mark on the hair collection bin.
2. Gently press around the edge until secure.
Note: If misaligned, rotate slightly left or right to adjust.
Why does the network connection keep failing?
Troubleshooting steps:
1. Ensure your phone is connected to a 2.4 GHz Wi‑Fi network and that the Wi‑Fi name/password are entered correctly. The router should not merge the 2.4 GHz and 5 GHz bands.
2. Remove the device from the APP.
3. Uninstall and reinstall the APP (or clear its data), log in again, and retry the connection.
4. Restart the router (unplug for 30 seconds), and ensure the encryption mode is WPA2 with no device‑connection restrictions.
5. Keep the device close to the router, as walls may block the signal.
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