Clear your doubts! 

STORE PICKUP | DELIVERY | DISPOSAL FEE | INSTALLATION FEE | WALK-UP APARTMENT FEE | EXCHANGE | DIMENSION OF WASHER/ DRYER


 

STORE PICKUP

If you opted for Store Pickup, we will call you once the item is ready for collection.

However, if you need it urgently, please call us at 6348-7998 to check if item is ready for collection before dropping by the store to avoid a wasted trip.

This applies to all of our online platforms such as Qoo10 & Lazada.

Collection Time: 12-9pm

NOTE: Your item may not be ready for pickup at your preferred outlet as we do not keep all of our stock in one store.

 

DELIVERY

Delivery of bulky items

Upon receiving your order, you will receive a call from us within 3 business days for a delivery arrangement. Do take note that delivery timings are subject to location.

Delivery of small items

Items will be delivered by courier service, Qxpress. You will receive a tracking ID once item has been shipped out.

Can I delay my delivery?

Yes! We are able to hold your delivery for up to 3 months. *subject to stock availability

 

DISPOSAL FEE

2-door Fridge

15-50 Bottles Wine Cellar

$20

Multi-door/ Side-by-Side Fridge

Over 50-bottles Wine Cellar

$50

Washing Machine

Dryer

Washer Dryer

$10

CRT TV (Old bulky TV)

$50


NOTE: Higher fees for certain models as it will delivered by agent. Call us and talk to our brand salesman (Hitachi, Europace etc) to find out the fees.


 

INSTALLATION FEE

Washing Machine

Dryer

Freestanding Dishwasher

Free basic installation: connecting of inlet and outlet hose. Please make sure you have a suitable and available tap.

Refrigerator

Free basic installation

TV

Table-top setup: Free

Fixed-bracket wallmount installation: $50-$100
(Fake/ Feature walls can be done on a case-by-case basis. Additional charges apply)

Hob

Hood

Built-in Oven

Built-in Dishwasher

Estimate $50-$150

Basic installation only (same cut-out size). Additional charges apply if alternations are needed. 

Ceiling Fan

With Wired Access Point or replacement: $50

Create Wire Access Point $70 + Install Fan $50: Total $120

Board Ceiling: Cut Ceiling Board + Mounted Solid support + Plaster Back + Install Fan Estimated $150 (No Painting)


NOTE: When purchasing any type of fridge/ wine cellar, please ensure that main house door/gate is big enough to enter. Additional charges apply if item is bigger than the main door/gate as removing of door fridge is needed. 

 

WALK UP APARTMENT FEE
(INCL. CLIMB STAIRS FOR HDB/LANDED PROPERTY)

Washer

Climb up 1 level: $30

Climb up 2 levels & above: $50

Refrigerator

2-door fridge

Climb up 1 level: $40
Climb up 2 levels & above: $50

Multi-door/ Side-by-side fridge

Climb up 1 level: $50
Climb up 2 levels & above: $80


NOTE: 1. Higher fees for certain models as it will delivered by agent. Call us and talk to our brand salesman (Hitachi, Europace etc) to find out the fees.

2. Spiral stairs can only be done on a case-by-case basis. Call us for more info.

 

EXCHANGE

1 to 1 exchange within 7 days after delivery will be offered for manufacturing defects ONLY.

Kindly inform us at 6348-7998 or email to enquiries@megadiscountstore.com.sg with order number and photo.

Exchange of Bulky Items

A technician is needed to go down to customer's house to verify the defect. If the technician is unable to repair it, a written report will be given. Email us the report as a proof of verification and we will proceed with the exchange. (Do not throw away the box for the first 7 days)

Exchange of Small Items

Customer will have to come down to Kallang Leisure Park with the defective item and invoice regardless of shipping method chosen.
Our staff will inspect the item to check if it is indeed defective. Once verified defective, we will proceed with an exchange of the same item, or a different item of the same value. *Items without its original packaging and complete accessories are not qualified for exchange.* 

 

DIMENSION OF WASHER/ DRYER

If the washer or dryer is to be placed inside a cabinet, please ensure that your cabinet dimensions are properly measured and adequate allowance is given for the washer/ dryer to be placed inside.

If unsure, kindly contact us at 6348-7998 and let our salesperson guide you through the proper way of measuring. 


 

Lastly, rest assured that all items are genuine products from authorized distributors. 

Can't find a tip you are looking for? Check out our FAQ page.

 

opening-banner
icon-delivery
Free Delivery
For Purchase Above $300
icon-delivery
Wide Range
Over 2000 Items Available
icon-delivery
7 Days Exchange
Hassle-Free
icon-delivery
Secured Checkout
No-Frills Payment